Need Help?

Contact us at: kelchert@mac.com

We typically respond within 24–48 hours

Frequently Asked Questions

What is Focus Wheel?
Focus Wheel is a coach-guided Abraham-Hicks inspired process for shifting how you feel. When something's bothering you, Coach helps you find twelve better-feeling thoughts — each one a little closer to how you actually want to feel.
How does it work?
You start with contrast — what's bothering you — then name what you'd prefer instead. From there, Coach guides you through twelve statements. Each one reaches for a thought that actually feels true, but slightly better. By the time the wheel is full, you've genuinely shifted.
Is my data private?
Yes! Your conversations are stored locally on your device. We don't have access to your personal conversations. The only data sent externally is for AI processing, and it's not stored or associated with your identity.
Can I use Focus Wheel offline?
You can write messages while offline, and they'll send when you reconnect. However, you'll need an internet connection to receive Coach's responses.
What's the difference between Guided and Solo mode?
In Guided mode, Coach walks you through each step of the process — great for learning and when you want support. In Solo mode, you fill in the wheel yourself — for when you know the process and want to move at your own pace.
Is this a replacement for therapy?
Focus Wheel is NOT a replacement for professional mental health care. It's a personal growth tool for finding better-feeling thoughts. If you're in crisis, please call 911 or 988 (Suicide & Crisis Lifeline). Always consult professionals for medical or psychological needs.

Troubleshooting

Messages Not Sending

App Crashes or Freezes

Important: If you experience technical issues during an emotional crisis, please reach out to human support through traditional crisis resources.

System Requirements

iOS Requirements

Refund Policy

Focus Wheel purchases are processed through the Apple App Store. As per Apple's policies:

If you're experiencing technical issues, please contact us first at kelchert@mac.com — we're here to help!

Legal

Privacy Policy Terms of Use (EULA)

Medical Disclaimer: Focus Wheel is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

Still need help? Email us at kelchert@mac.com with your question, device type, and iOS version.